Knowledge Systems (RAG/DMS)
We make your company knowledge accessible: employees ask in plain language, the system answers from your actual documents.
Who this is for
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Your team answers the same questions again and again — about contracts, policies, procedures.
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Knowledge is buried in PDF folders, email inboxes and the heads of individual employees.
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New employees need weeks before they know where anything is.
What's included
- Connection of your sources: file shares, DMS, wikis, email archives
- AI-powered search that answers from your documents — with a source citation for every answer
- Answers only from your data: if the answer is not in your documents, the system says so
- Permissions and role concept: who is allowed to see what
- Admin dashboard: usage, quality and sources at a glance
- Operation in your environment or on EU servers — your data never trains AI models
Process and timeline
Introductory call & data check
Week 1
Which sources, which questions, which users? We check whether your data is ready for it.
Setup & indexing
Weeks 2–3
Connecting the sources, building the system, first test questions with your team.
Testing & go-live
Weeks 3–4
Your team tests with real questions, we fine-tune. Then go-live and training.
Realistic timeline: 17 days on average to go-live in our projects so far. With many source systems or a complex permissions concept, more like 4–6 weeks — we tell you after the data check.
Frequently asked questions
Knowledge Systems (RAG/DMS) — is this a fit for you?
In a free introductory call we listen, ask questions and tell you honestly whether and how we can help.