Rhein-Main-Gebiet
Digitalization for hospitality
Reservations, guest questions and your numbers run automatically — your team stays with the guests.
Where it hurts
Reservation requests come in mid-service
Phone, Instagram message, email — answered whenever someone happens to have time. By then, the guest has booked elsewhere.
The same questions, every day
Do you have vegan dishes? How late is the kitchen open? Is there parking? Every answer costs service time.
The numbers arrive weeks too late
Cost of goods, revenue per night, occupancy — what goes wrong today, you only see in the monthly report.
Legal framework
Clear rules apply in hospitality too: reservation and guest data are personal data under the GDPR, and where POS systems are connected, the German Cash Register Security Ordinance (KassenSichV) applies.
- We ensure that guest and reservation data is processed in compliance with the GDPR — with a data processing agreement, a deletion concept and servers in Germany or the EU.
- We ensure that connections to your POS system do not affect its compliance: we read analytics data, we never alter register transactions.
- We ensure that guest communication via WhatsApp & co. is implemented with consent and privacy notices.
These statements describe our technical and contractual measures. They are not legal advice.
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Frequently asked questions
Digitalization for Hospitality?
In a free introductory call we listen, ask questions and tell you honestly whether and how we can help.